ALL ORDERS OVER $75 WILL RECEIVE A 5% DISCOUNT - AUTOMATICALLY APPLIED ON CHECKOUT and FREE SHIPPING ON ORDERS OVER $125 WITHIN CANADA.
THERE ARE SERIOUS DELAYS WITHIN THE POSTAL SYSTEM - SOME PACKAGES ARE NOW TAKING 2-6 WEEKS INSTEAD OF JUST A FEW DAYS TO ARRIVE. WE ARE SHIPPING EVERY BUSINESS DAY - PLEASE BE PATIENT !!
CUSTOMERS OUTSIDE CANADA & USA. CANADA POST HAS TEMPORARILY SUSPENDED SERVICE TO MANY COUNTRIES AROUND THE WORLD. THOSE OF YOU IN THESE COUNTRIES CANNOT PLACE AN ORDER AT THIS TIME UNLESS YOU HAVE IT MAILED TO A COUNTRY THAT STILL HAS SERVICE. THE LIST CHANGES DAILY - SO IT CAN BE TOUGH TO KEEP ON TOP OF IT. IF YOU WANT ME TO HOLD SOMETHING UNTIL REGULAR SERVICE RESUMES - PLEASE SEND ME AN EMAIL. CLICK HERE FOR LIST OF COUNTRIES AFFECTED
Orders containing decal and/or small detail parts are shipped in a padded envelope for protection. Within Canada - they are shipped lettermail. US & International orders are shipped small packet air. These services DO NOT include any tracking. The MINIMUM shipping charges for these shipments are as follows:
CANADA: $2.00 USA: $7.75 OUTSIDE NORTH AMERICA: $10.50
Tracking IS available if you like at extra cost - select - WITH TRACKING option on checkout.
Canadian orders for items like bulk pack of Kadee couplers or Kadee trucks have to be shipped at the parcel rate as the Kadee packaging is too thick as per Canada Post regulations. However, many of these items can be removed from their packages and placed in plastic bags and shipped as first class mail. If your order does not contain any large items that requires a box and you wish to save on the postage by having me remove the items from the packages, please proceed to checkout with the parcel rate - send me an email indicating that you wish to have the items removed from their packages to save on postage. If I am able to do so, I will refund the difference in shipping if paid via Paypal ( or charge your credit card the reduced amount ). This primarily applies to Kadee products that are packaged in their clear blister pack and covers items such as bulk pack of HO couplers, O scale 7xx series couplers and HO scale trucks.
We use both new and used boxes for shipments containing larger items. We ship the next business day after order is processed with payment. Shipments requiring a box to ship ( kits, models, etc. ) usually fall in the following price ranges for most shipments containing a locomotive or a few freight cars:
CANADA: $9-$20+ USA: $10-$30+ OUTSIDE NORTH AMERICA: $15-$600+. Larger shipments may cost more.
All box shipments within Canada are shipped expedited mail and includes insurance and will include a tracking number.
All box shipments to the USA are shipped small packet Airmail for packages under 2kg. Tracking IS available if you like at extra cost - select - WITH TRACKING option on checkout.
Shipments outside North America are shipped via small packet Air Mail for packages under 2kg. If you prefer surface mail - please contact us for details, though not recommended ( can take 1-3 months ). Tracking IS available if you like at extra cost - select - WITH TRACKING option on checkout.
Shipping charges created by the website are estimates based on a number of factors with the items you have ordered and may not reflect the actual shipping cost. Most of the time - the actual postage charges are slightly higher than the amount we have charged. There are some items that do not weigh very much, but require a box to ship and therefore may result in the postage rate charged being higher than the actual postage when you order more than one. In the event the actual postage is significantly lower than the amount the website charged you - we will refund the difference.
If you have special requirements or want more information on specific shipping for items you are interested in - please contact us as we are flexible in options and can give you a better idea on the actual cost . This website can only do basic calculations based solely on the weight of the items and since there can be many variables ( box size, type of service, your location, etc. ), it would be difficult to provide 100% accurate rates online for any shipment that contains more than one item.
Please note that shipping outside of Canada - particularly to some parts of the USA, may take 5 to 30 days. Average time to the US is 1 to 2 weeks - depending on where in the USA the package is going, but it's not uncommon for shipments to take 2-4 weeks to Southern and Western parts of the US . Most shipments outside North America take about a week via airmail, though this does vary depending on the country and items can be held up in customs for days and even weeks.