US CUSTOMERS: THERE IS A CONTINUING DELAY BY USPS AND US HOMELAND SECURITY FOR SHIPMENTS FROM CANADA. MANY PACKAGES ARE TAKING 2-6 WEEKS TO ARRIVE - WITH OR WITHOUT TRACKING. IT IS SUGGESTED THAT YOU SELECT TRACKING FOR YOUR PACKAGE SO YOU CAN SEE WHERE IT IS IN THE SYSTEM
ALL ORDERS OVER $75 WILL RECEIVE A 5% DISCOUNT - AUTOMATICALLY APPLIED ON CHECKOUT and (until Dec.31/21) FREE SHIPPING ON ORDERS OVER $150 WITHIN CANADA ( OR $8 SHIPPING CREDIT OUTSIDE CANADA ).
Orders containing decal and/or small detail parts are shipped in a padded envelope for protection. Within Canada - they are shipped regular lettermail if they can meet the 2cm thickness requlation by Canada Post. US & International orders are shipped small packet air. These services DO NOT include any tracking. As of September 13, 2021 - the MINIMUM shipping charges for these shipments are as follows:
OUTSIDE NORTH AMERICA: $10.60-$13.50 ( varies by country )
Tracking IS available if you like - at extra cost - select - CANADA POST WITH TRACKING option on checkout. Tracking does not mean faster service, but at least lets you know where your package is.
Canadian orders for items like bulk pack of Kadee couplers or Kadee trucks have to be shipped at the parcel rate as the Kadee packaging is too thick as per Canada Post regulations ( maximum thickness of package is 2cm for lettermail rate ). However, many of these items can be removed from their packages and placed in plastic bags and shipped as lettermail in a padded envelope. If your order does not contain any large items that requires a box and you wish to save on the postage by having me remove the items from their original packages, please proceed to checkout with the parcel rate - send me an email indicating that you wish to have the items removed from their packages to save on postage. If I am able to do so, I will refund the difference in shipping if paid via Paypal ( or charge your credit card the reduced amount - if you plan on using Interac eTransfer - then wait until I advise of the revised total before sending the transfer ). This primarily applies to Kadee products that are packaged in their clear blister pack and covers items such as bulk pack of HO couplers, some HO freight car parts, O scale 7xx series couplers and HO scale trucks. Ordering multiple items that this applies to may result in the shipping charge being set higher than it actually costs. Shipping charge may be reduced after your order has been processed if this is the case.
We use both new and used boxes for shipments containing larger items. 99% of the time, we drop shipments at the post office the next business day after order is processed with payment, though the odd time we are unable to make it to the post office until the second day. Shipments requiring a box to ship ( kits, models, etc. ) usually fall in the following price ranges for most shipments containing a locomotive or a few freight cars:
OUTSIDE NORTH AMERICA: $15-$600+.
All box shipments within Canada are shipped expedited mail and includes insurance and will include a tracking number ( which will be provided by Canada Post when we make the shipping label ).
All box shipments to the USA are shipped small packet Airmail for packages under 2kg. Tracking IS available if you like at extra cost - select - CANADA POST WITH TRACKING option on checkout.
Shipments outside North America are shipped via small packet Air Mail for packages under 2kg. If you prefer surface mail - please contact us for details, though not recommended ( can take 1-3 months ). Tracking IS available if you like at extra cost - select - CANADA POST WITH TRACKING option on checkout.
Shipping charges created by the website are estimates based on a number of factors with the items you have ordered and may not reflect the actual shipping cost. Most of the time - the actual postage charges are slightly higher than the amount we have charged. There are some items that do not weigh very much, but require a box to ship and therefore may result in the postage rate charged being higher than the actual postage when you order more than one. In the event the actual postage is significantly lower than the amount the website charged you - we will refund the difference ( or adjust your credit card charge accordingly ).
If you have special requirements or want more information on specific shipping for items you are interested in - please contact us as we are flexible in options and can give you a better idea on the actual cost . This website can only do basic calculations based solely on the weight of the items and since there can be many variables ( box size, type of service, your location, etc. ), it would be difficult to provide 100% accurate rates online for any shipment that contains more than one item.
Please note that shipping outside of Canada - particularly to some parts of the USA, may take 5 to 30 days. Average time to the US is 2 to 3 weeks - depending on where in the USA the package is going, but it's not uncommon for shipments to take 2-6 weeks to Southern and Western parts of the US . Most shipments outside North America take about a week via airmail, though this does vary depending on the country and items can be held up in customs for days and even weeks.